One platform, every counter

The counter

Point of Sale

A checkout built for a full shift — ring up sales, take any payment, and keep moving.

• Shared-kiosk cashier PIN sessions
• Cash drawer auto-opens on cash sales
• Thermal receipt printing (ESC/POS + HTML fallback)
• Dine-in, takeaway, and delivery order types
• Table orders with a visual floor plan builder
• Cash, card, e-wallet, QR, and bank transfer — all logged in one place

Table-side ordering

Online Orders & QR

Customers scan a table QR, order from their phone, and it lands straight in your kitchen queue.

• Per-table QR codes, generated in bulk or one at a time
• Browser-based ordering, no app download
• Pay-at-counter mode for dine-in
• Order notes per item, printed straight to the kitchen receipt

Appointments

Bookings & Scheduling

Let customers book a slot, and let staff pick who serves them.

• Appointment bookings
• Stylist/staff selection on booking

Your catalog

Items & Services

One catalog for products and services, organized your way.

• Item library with categories and groups
• Modifier groups for add-ons and options
• Units and discounts
• Floor plan management

• SoonShopee/Lazada channel listing

Inventory

Stock Management

From quotation to shelf, with an audit trail behind every move.

• Quotations and purchase orders (with receiving history)
• Supply needs batch-order wizard
• Stock return, stock take, and cross-store stock transfer
• Audit trail on every stock movement
• Reorder alerts on low stock

Know your numbers

Reports & Insights

19 report types plus a live dashboard — net sales, labour %, top items, and more.

• Dashboard performance metrics (net sales, labour %, tax, transactions)
• Profit & loss, purchase & sale, tax, stock, and wastage reports
• Staff performance and activity log reports

Your team

Staff Management

Directory, schedules, timesheets, and commission — in one place.

• Staff directory, time off, and working-day schedules
• Timesheets and performance tracking
• Commission settings
• Activity log per staff member

Stay in touch

Customers & Marketing

Track every customer, then reach them with campaigns that convert.

• Customer directory and customer groups
• Customer reviews
• Email and SMS campaigns
• WhatsApp Cloud API for order and supplier updates

Get paid, stay paid

Payments & Subscriptions

Every transaction recorded, plus recurring customer memberships when you need them.

• Transaction history across all order types
• Customer memberships with recurring billing
• Service charge support

• SoonBuilt-in payment gateway (customers currently pay via own QR/cash/card terminal)

Ask, don't dig

Lylia — AI Assistant

A chat assistant docked in your dashboard that knows your store's data and can look things up for you.

• Docked chat panel, persists across the dashboard
• Answers grounded in your store's own data

Make it yours

Settings & Integrations

Configure billing, payment methods, and the accounts your store connects to.

• Store profile, billing, and subscription management
• POS experience, payment methods, and transaction settings
• Mail and WhatsApp account connections
• Usage tracking across staff, bookings, and AI credits

• SoonCustom staff roles (beyond the built-in owner/admin/staff tiers)